Residential Movers - Palo Alto, CA

I had a cross country move from an apartment in SF to an apartment in North Carolina. I got quotes from different moving agencies and decided to go with AMS Bekins - as all the prices were about the same, but AMS was the most thorough. I worked... read moreI had a cross country move from an apartment in SF to an apartment in North Carolina. I got quotes from different moving agencies and decided to go with AMS Bekins - as all the prices were about the same, but AMS was the most thorough. I worked with Dylan as we did a video call of what I had to move. I live in a walk-up apartment with stairs in the city, and would drop off at another apartment in a downtown location in NC [I needed shuttle trucks on both ends - lots of touch points of my stuff to get from point A to point B]. Jana helped answer all questions I had throughout the moving process. The packers / movers were friendly and efficient. The drop-off movers were again great. I double-checked the count of items together with the movers. Everything arrived fine, on time, and I paid what I was quoted. Looks like some people had a bad experience, and I think it all depends on luck of the draw for people you get, same with any moving company. So here are some things that I did to reduce my risk level:1) I packed 95% of my stuff myself.1) I asked about when the "van line" would be moving across the country. I then coordinated and booked my pick-up / drop-off dates, so my stuff wouldn't go into a warehouse.2) I asked a lot of questions about the move and had them to be included in the quote (stairs, shuttle vans, packing, estimated pick-up/drop off date, etc).3) I mentioned a few times I was paying for the move myself, not expensing to a company. [There are no deep pockets here if my stuff is lost/stolen]4) I generally hung around the movers during the move, had casual conversations, tried to be personable, offered a bottled water/snack + tip at the end. [I feel like things go better if you are nice to people] read less

We recently moved our family of five 200 miles away, during a pandemic. We were a teensy stressed out. What was NOT stressful was anything that had to do with Bekins. They were on time, packed quickly and efficiently, showed up to unload all on time and were really accommodating... read moreWe recently moved our family of five 200 miles away, during a pandemic. We were a teensy stressed out. What was NOT stressful was anything that had to do with Bekins. They were on time, packed quickly and efficiently, showed up to unload all on time and were really accommodating as we were storing most things, but using others while we rented.I would use these guys again in a heartbeat. (But ohmygod do I hope I do not have to move again any timesoon!) read less

I had a pleasant experience overall with AMS Bekins. I was referred to them by a previous moving company that I used about 6 years ago for a move from NY to SF. I needed to hire a mover for my move from SF to LA just now. The... read moreI had a pleasant experience overall with AMS Bekins. I was referred to them by a previous moving company that I used about 6 years ago for a move from NY to SF. I needed to hire a mover for my move from SF to LA just now. The previous company could not accommodate my move and thus directed me to AMS Bekins. Dylan arrived at my home to do an estimate and ended up going with them in the end. Sandra from the office was helpful to with coordinating logistics with the inventory pick up. The movers themselves Andres and Daniel are very professional, accommodating, and pleasant to work with. I don't know who is posting these negative reviews but when the previous company who I used for a cross country move (who provided excellent service) refers me to AMS Bekins only to have four different people from the company give me an overall pleasant experience, I think that speaks volumes. Yes, I highly recommend AMS Bekins. read less

Excellent experience with Bekins. They were very professional and made the moving experience easy. Andres, Daniel, and Lupe helped us with the loading in Northern California and delivery in Southern California. Highly recommend.

Bekins is the best professional mover ever!This was the best decision ever and was glad that I did not just go with the lowest bidder and it was well worth the extra fee.Boris was absolutely the best and my head crew member of my move!Ask for Boris !!! He... read moreBekins is the best professional mover ever!This was the best decision ever and was glad that I did not just go with the lowest bidder and it was well worth the extra fee.Boris was absolutely the best and my head crew member of my move!Ask for Boris !!! He was so professional and he carefully reviewed the conditions of my place and gave good recommendations! He thinks for you ! He even considered the rug would set down first at the new home and was careful to load that last in the truck! Furniture was wrapped so nice in blankets like origami and the entire move went smoothly! read less

I did a local move to a pod. Mateo nd his team were fantastic. Best packing I have seen and the care they took of my stuff was commendable. They are expensive. Also, the business doesn't align with the realities on the ground: I suspect the GM is a hard... read moreI did a local move to a pod. Mateo nd his team were fantastic. Best packing I have seen and the care they took of my stuff was commendable. They are expensive. Also, the business doesn't align with the realities on the ground: I suspect the GM is a hard a$$. The crew was amazing. read less

It was a good decision for me to choose Bekins for our big move. Cameron Eversole of Bekins was the first rep we met for quotes and we didn't need second company for quotes any more because we could appreciate his sincerity. And the moving crews were great as well... read moreIt was a good decision for me to choose Bekins for our big move. Cameron Eversole of Bekins was the first rep we met for quotes and we didn't need second company for quotes any more because we could appreciate his sincerity. And the moving crews were great as well carrying out that heavy work with ease and responsibility. They even moved my grand piano to my perfect satisfaction. I appreciate you guys, Boris, Oscar, Alex an read less

I am writing this review because I want to give others who are interested in moving companies an opportunity to read what an excellent experience I had with Bekins.I interviewed different moving companies. The initial contact with the company was excellent and professional. The appointment I had with the estimator... read moreI am writing this review because I want to give others who are interested in moving companies an opportunity to read what an excellent experience I had with Bekins.I interviewed different moving companies. The initial contact with the company was excellent and professional. The appointment I had with the estimator was the most thorough and professional of all the companies I met with to interview. I met with Jim Diskin who I recommend 100%. I have expensive furniture, including a piano and 2 antique beds that needed to be moved carefully. Bekins was the most expensive but worth the piece of mind that I had throughout the whole experience. Boris was the supervisor and his packing crew was thorough, fast, and very friendly! The next day was the actual move and they were outstanding. I have to move again in 18 months and I will ask for the same crew! Boris was very professional and really understood exactly what needed to be done and had the guys all moving seemlessly. They were very very helpful, always respectful and courteous. I was very fortunate because I had read all the horror stories on Yelp and was very concerned about choosing the best company. Thank you, Bekins. Thank you Boris and crew! read less

I was very satisfied with my experience. The estimator was very professional and I liked the way they inventoried all our items that were being moved by them. The day of the move six men arrived right on time. Boris, the main man, was great and very helpful. All... read moreI was very satisfied with my experience. The estimator was very professional and I liked the way they inventoried all our items that were being moved by them. The day of the move six men arrived right on time. Boris, the main man, was great and very helpful. All the crew with Boris did a great job. Everything arrived intact. I highly recommend Bekins.Paul R. read less

I had a great experience with Bekins with Boris as my main mover. He was always on time, professional, and packed everything quickly but with care. Nothing was broken on a move across multiple states and even thought the movers had to deal with several flights of stairs they were... read moreI had a great experience with Bekins with Boris as my main mover. He was always on time, professional, and packed everything quickly but with care. Nothing was broken on a move across multiple states and even thought the movers had to deal with several flights of stairs they were efficient and helpful. Thanks for making my move a lot less stressful! read less

We can only rave about our move with Boris and AMS Bekins movers. From the estimate through the office staff to the driver loading and unloading - each person was a professional. They had good advice for us and honest estimates of cost, arrival times, and delivery options. Boris was... read moreWe can only rave about our move with Boris and AMS Bekins movers. From the estimate through the office staff to the driver loading and unloading - each person was a professional. They had good advice for us and honest estimates of cost, arrival times, and delivery options. Boris was the best driver we've ever had (and this was our ninth move!) He was clean, neat, careful, and approachable. After he unloaded, I called him to ask about something. He answered immediately and answered my question easily. Moving is not fun, but this was an excellent move and Boris gets 99% of the credit for how well it all went. Thank you Boris! read less

Bekins came and packed up all my belongings one day and then moved it into the garage the next. Boris,the site manager ,and his crew were fast and very polite. Came in under budget even after a very thorough estimate from Jim Diskin. My garage is now packed to the... read moreBekins came and packed up all my belongings one day and then moved it into the garage the next. Boris,the site manager ,and his crew were fast and very polite. Came in under budget even after a very thorough estimate from Jim Diskin. My garage is now packed to the rafters so I can stage my house for sale. Couldn't have done it without them. My thanks to Bekins and to Diamond Certified who recommended them. read less

We were so pleased with Bekins AMS Relocation! From Bill Evans, who did the initial estimate to the packing with Boris and his crew, who were so hard working and efficient to the loaders and driver, we were very happy with the service. Moving can be a stressful... read moreWe were so pleased with Bekins AMS Relocation! From Bill Evans, who did the initial estimate to the packing with Boris and his crew, who were so hard working and efficient to the loaders and driver, we were very happy with the service. Moving can be a stressful time but our move was in good hands from beginning to end! I highly recommend Bekins AMS Relocation. read less

I can't recommend AMS Bekins highly enough. I just relocated from Diamond Heights in San Francisco proper, to north Scottsdale, Arizona. I had to hit very specific dates on very short notice, both for my move out of my condominium in San Francisco, and for my move-in in... read moreI can't recommend AMS Bekins highly enough. I just relocated from Diamond Heights in San Francisco proper, to north Scottsdale, Arizona. I had to hit very specific dates on very short notice, both for my move out of my condominium in San Francisco, and for my move-in in Scottsdale Arizona. Bill the estimator came to give me the estimate for my move. He was great, and turns out his estimate was spot on with estimating the weight and number of pieces that I had to move. More importantly to me, he listened to my needs and date specifications, and then clearly communicated back to me about what AMS Bekins could and could not do, which was perfect.Austin came next, who coordinated the entire move. Austin's communication was constant, professional, and spot in. It was clear Austin was working very hard to make sure I would be a very happy, satisfied customer - and his efforts worked - I am very happy satisfied customer!!!Last I want to call out and really complement Eric, Who not only was part of my packing and unpacking crew, he was the moving van driver who physically drove my stuff to Arizona for me. Eric communicated every step of the way, plus was always professional and polite - and really just a first class, Nice guy!Thank you Bill, Austin, Eric and the rest of the AMS Bekins crew! You vastly exceeded my expectations and have been a true pleasure to work with! My unpacking crew here in Phoenix also recognized breast-cancer awareness day, which was great and just frosting on the cake! read less

I recently moved from San Jose to the Clovis area. When the representative came to my home to give me an estimate he was very professional and went over all the details with me. Bekins was able to keep my household items in storage for 2 months free... read moreI recently moved from San Jose to the Clovis area. When the representative came to my home to give me an estimate he was very professional and went over all the details with me. Bekins was able to keep my household items in storage for 2 months free as I waited on the closing of my new home. My home was packed up in a day in May and unpacked in July, also in a day. The crew that packed and unpacked didn't waste any time and were courteous and friendly. Moving furniture in, my kitchen flooring was damaged, which Begins, Mike Foster, took care of immediately. I am glad I went with a family owned business and I would recommend them to anyone. read less

The great Green Bay Packer coach Vince Lombardi ons said : Individual commitment to a group effort - that is what makes a team work, a company work, a society work, a civilization work. He could have been talking about Bekins AMS in Burlingame and the wonderful people that make... read moreThe great Green Bay Packer coach Vince Lombardi ons said : Individual commitment to a group effort - that is what makes a team work, a company work, a society work, a civilization work. He could have been talking about Bekins AMS in Burlingame and the wonderful people that make that a group effort like Tricia Foster, Wendy Kovisto the Manager tom Wozniak and the ever dutiful Adrin Talltree who get the job done well for the customer. What a group effort they did for me when I was abruptly tossed out and locked out of my own company and need ed to find immediate relocation place to store my office while I would statrt my new company. I live and work in San Francisco so Burlingame worked well.But the very big surprise was the enthusiam and service i have received from everyone since I became a client. The experience has been more like checking into a good hotel. read less

One word :: Andreas! He has been driving/moving for twenty+ years and is SO good at his job. This was our second big move using Bekins and we have zero complaints. The first move was from Miami to San Francisco, we used Bekins of South Florida. We had a 4/5... read moreOne word :: Andreas! He has been driving/moving for twenty+ years and is SO good at his job. This was our second big move using Bekins and we have zero complaints. The first move was from Miami to San Francisco, we used Bekins of South Florida. We had a 4/5 star experience. But for this move, we went from San Francisco to Long Beach, CA and they did a better job. After reading the reviews on here about Bekins AMS, I was hesitant to use them, but I am so glad we did. The guy way overestimated our weight, so we ended up paying a lot less in the end. Andreas made our move seamless, his team packed and loaded our stuff quickly and efficiently (8am-1pm). Two days later they unloaded and assembled everything within 3ish hours. They were so professional and quick. His wife also did an excellent job labeling the boxes and filling out the sheets. Andreas should get a raise for how hard he works! Thank you Bekins! read less

I have known Bill Evans of Bekins AMS Relocation through my BNI chapter for many years now and have even referred him to a client or two. But last week, I had the pleasure of having his team (Mateo and Felix) move all my stuff from a 4 BR home... read moreI have known Bill Evans of Bekins AMS Relocation through my BNI chapter for many years now and have even referred him to a client or two. But last week, I had the pleasure of having his team (Mateo and Felix) move all my stuff from a 4 BR home in San Rafael to a 2 BR condo in Tiburon.In a word, they were terrific! Kind, prompt, courteous, careful, and quick. They didn't break anything and couldn't have been better. They even wrapped all of our framed artwork and photos. I highly recommend Bill and his Bekins AMS Relocation team! read less

These people were among the most professional I've ever seen in any line of business. Their estimator came to our home, asked lots of relevant questions, looked at everything in every space of our home, and compiled an estimate of our total costs.Their movers were polite, caring, and efficient both... read moreThese people were among the most professional I've ever seen in any line of business. Their estimator came to our home, asked lots of relevant questions, looked at everything in every space of our home, and compiled an estimate of our total costs.Their movers were polite, caring, and efficient both loading and unloading. Not one item was lost. Not one item was damaged. And on top of that they sent us a refund of a few hundred dollars, I assume due to a slight overestimate. The entire move ended up being WAY less money than I expectedMoving? Do yourself a big favor: Call Bekins. They're the best! read less

Moved from Gilroy CA to the Atlanta GA area.Sales contact: Cameron Eversole with inside support from Dylan Sanders.Driver: George PrestonCameron visited us twice, first time for estimates and second for us to confirm our packing process. Dylan kept ontop of all the coordination with the packing team and driver... read moreMoved from Gilroy CA to the Atlanta GA area.Sales contact: Cameron Eversole with inside support from Dylan Sanders.Driver: George PrestonCameron visited us twice, first time for estimates and second for us to confirm our packing process. Dylan kept ontop of all the coordination with the packing team and driver team.Driver, George and his team of loaders all arrives as scheduled on both ends of the move. Pricing for moving was fair. We did have one estimate a little higher and one a little lower but felt more comfortable with the Bekins AMS team.The Bekins home office move coordinator also called to give us progress of the move.All around pleasant experience. read less

Our estimator Jim Diskin is very professional, responsible, and honest. The agreed delivery time range is 2 weeks, due to our small load and long distance (from CA to IL), which made me really worried at that time. But I do receive everything at the earist agreed date. Our driver,... read moreOur estimator Jim Diskin is very professional, responsible, and honest. The agreed delivery time range is 2 weeks, due to our small load and long distance (from CA to IL), which made me really worried at that time. But I do receive everything at the earist agreed date. Our driver, James Herrera, also did a fantastic job. He gave me an estimate window for freight elevator reservation for delivery and kept his words one week later. Excellent job! I wish to give more than 5 stars. read less

We were nothing be ecstatic about our time with the Bekins movers! Val Hardwick and her team were transparent and incredibly helpful. Overall, they didn't have the best price, but their estimator was on time, friendly and answered all of our questions, without trying to upsell... read moreWe were nothing be ecstatic about our time with the Bekins movers! Val Hardwick and her team were transparent and incredibly helpful. Overall, they didn't have the best price, but their estimator was on time, friendly and answered all of our questions, without trying to upsell me on services we didn't need. When move out day came they brought a few too many guys but everything was in the truck within 4 hours. They even provided extra boxes for us to use, for no extra charge. Their driver, Eric, was very, very communicative and very responsive. All the furniture was well wrapped. There did end up being a few marks on our IKEA furniture but absolutely nothing was broken. On move-in day, Eric met us on time (very punctual!) and the local Vegas-based movers were great. They helped unwrap and organize all the furniture. They consistently made sure we were happy with their service, and how our furniture was placed. A few days after the move in Eric contacted me and they accidentally left a box in the truck. Luckily, we were easily able to coordinate a time that worked and he dropped off the box a couple days later. We ended up receiving a check for almost $500 because they over-estimated the quote! I feel most companies would have kept the profit, but they didn't! Overall, Bekins has excellent service and we will definitely use them again in the future if we move! read less

I just had a 5 star experience with my Bekins move. Everything was perfect. They came out and gave me a quote that was totally fair. The move was perfect. Showed up on time. They wrapped everything, so no damage. They worked hard and should be really proud of this... read moreI just had a 5 star experience with my Bekins move. Everything was perfect. They came out and gave me a quote that was totally fair. The move was perfect. Showed up on time. They wrapped everything, so no damage. They worked hard and should be really proud of this well deserved review. Thank you so much. read less

Wow! Wow! Wow! That is all I can say about our move with AMS Relocation Services. We were referred to them from a friend, and their services exceeded all our expectations. From our first consultation/meeting with Cameron, their estimate guy, to the loading of the... read moreWow! Wow! Wow! That is all I can say about our move with AMS Relocation Services. We were referred to them from a friend, and their services exceeded all our expectations. From our first consultation/meeting with Cameron, their estimate guy, to the loading of the truck to the unloading, they went above and beyond. All their personnel were professional, patient and hard-working. They answered every question, took great care of our belongings and were just amazing.I would heartily, heartily recommend them. Their prices are competitive and they do an excellent job. Thanks, AMS!!!!! read less